Legal Information

Our terms, privacy policy, and legal commitments

Privacy Policy

At Narrativa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered storytelling platform.

Last Updated: December 2024

Effective Date: December 2024

1. Information We Collect

Personal Information

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Communication preferences and settings

Content Information

  • Stories, prompts, and creative content you generate
  • Feedback and ratings you provide
  • Usage patterns and preferences

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and platform details
  • Usage analytics and performance metrics

2. How We Use Your Information

  • Service Provision: To provide, maintain, and improve our AI storytelling services
  • Personalization: To customize your experience and provide relevant content recommendations
  • Communication: To send you important updates, notifications, and support messages
  • Security: To protect our platform, prevent fraud, and ensure user safety
  • Analytics: To understand usage patterns and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of our users
  • With trusted service providers who assist in operating our platform (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers with physical and digital protections

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Content you create may be retained according to your account settings and preferences.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Terms of Service

Welcome to Narrativa. These Terms of Service ("Terms") govern your use of our AI-powered storytelling platform. By accessing or using Narrativa, you agree to be bound by these Terms and our Privacy Policy.

Last Updated: December 2024

Effective Date: December 2024

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

2. Description of Service

Narrativa is an AI-powered platform that helps users create, edit, and enhance stories through artificial intelligence technology. Our services include:

  • AI-assisted story generation and writing tools
  • Character development and plot assistance
  • Content editing and enhancement features
  • Story organization and management tools
  • Collaboration and sharing capabilities

3. User Accounts and Registration

Account Creation: You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials.

Eligibility: You must be at least 13 years old to use our services. Users under 18 must have parental consent.

Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use Policy

You agree to use Narrativa responsibly and in compliance with all applicable laws. You may not:

  • Generate content that is illegal, harmful, threatening, abusive, or discriminatory
  • Create content that infringes on intellectual property rights
  • Use the platform to harass, stalk, or harm others
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated tools to scrape or extract data from our platform
  • Distribute malware, viruses, or other harmful code
  • Impersonate others or provide false information
  • Use the service for commercial purposes without proper authorization

5. Content and Intellectual Property

Your Content

You retain ownership of the original stories and content you create using Narrativa. However, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content to provide our services.

AI-Generated Content

Content generated by our AI tools is provided "as is." While you may use AI-generated content, you acknowledge that such content may not be entirely original and should be reviewed before publication.

Platform Content

All content on our platform, including but not limited to text, graphics, logos, and software, is owned by Narrativa or our licensors and is protected by copyright and other intellectual property laws.

6. Subscription and Payment Terms

Free and Paid Services: We offer both free and paid subscription tiers. Paid features are clearly marked and require a valid payment method.

Billing: Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees.

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

Refunds: Refunds are provided in accordance with our refund policy, typically within 30 days of purchase for unused services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Narrativa is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for our services in the past 12 months
  • We are not responsible for content created by users or third-party integrations

9. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe:

  • Violates these Terms or our policies
  • Is harmful to other users, third parties, or our business interests
  • Involves fraudulent or illegal activity

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notifications. Continued use of our services after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Narrativa is headquartered, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms, please contact us through our support channels or visit our Contact page.

Cookie Policy

This Cookie Policy explains how Narrativa uses cookies and similar tracking technologies when you visit our website and use our services. We want to ensure you understand what cookies are, how we use them, and your choices regarding their use.

Last Updated: December 2024

Effective Date: December 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

Note: Cookies cannot harm your computer or mobile device. They do not contain viruses or malware and cannot access your personal files.

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be disabled.

  • Authentication: Keep you logged in during your session
  • Security: Protect against cross-site request forgery and other security threats
  • Load Balancing: Distribute traffic across our servers for optimal performance
  • Session Management: Maintain your preferences during your visit

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

  • Language Preferences: Remember your preferred language
  • Theme Settings: Save your dark/light mode preference
  • UI Customization: Remember your dashboard layout and preferences
  • Accessibility: Store accessibility settings for users with disabilities

Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • Usage Analytics: Track page views, session duration, and user journeys
  • Performance Monitoring: Identify slow-loading pages and technical issues
  • Feature Usage: Understand which features are most popular
  • Error Tracking: Monitor and fix bugs and errors

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

  • Targeted Advertising: Show you relevant ads based on your interests
  • Campaign Tracking: Measure the effectiveness of our marketing campaigns
  • Social Media Integration: Enable sharing and social media features
  • Retargeting: Show you relevant ads on other websites

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics

Helps us understand website usage and improve user experience.

Stripe

Processes payments securely for our subscription services.

Intercom

Provides customer support chat functionality.

Hotjar

Analyzes user behavior to improve our interface design.

4. Managing Your Cookie Preferences

Cookie Consent Manager

You can manage your cookie preferences using our cookie consent manager, which appears when you first visit our site. You can also access it anytime by clicking the "Cookie Settings" link in our footer.

Contact for Cookie Settings

Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5. Cookie Retention

Session Cookies: Deleted when you close your browser

Persistent Cookies: Remain on your device for a set period or until you delete them

Our Retention Policy: Most of our cookies expire within 1-2 years, with some essential cookies lasting up to 5 years for security purposes

6. Impact of Disabling Cookies

Please note: Disabling certain cookies may impact your experience on our platform:

  • You may need to log in repeatedly
  • Your preferences and settings may not be saved
  • Some features may not work properly
  • You may see less relevant content and advertisements

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us through our support channels or visit our Contact page.

Questions About Our Legal Policies?

If you have any questions about our legal policies, please don't hesitate to contact us.